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2007 Archived News

Speaking Engagements

Steven Reider spoke at the National Community Investment Fund's (NCIF) Annual Development Banking Conference November 6 - 7 in Chicago. NCIF's mission is to increase the number and capacity of community development banking institutions or "CDBIs" that are both effective agents of local community development in distressed markets and sound financial institutions. For more information, visit the NCIF web site at

Kimberly Clay presented "How to Control Your Bank's Attrition" at the American Bankers Association's Bank Marketing Conference September 18 in Baltimore.

Steven Reider co-chaired the "From Site Selection to Grand Opening: Tools You Can Use for Your New Bank's Success" session at the American Bankers Association's Bank Marketing Conference September 18 in Baltimore.

Steven Reider taught a course in "Branch Network Optimization" at the American Bankers Association's Stonier Graduate School of Banking, June 9 - 15 in Philadelphia.

Kimberly Clay presented "How to Control Your Bank's Attrition" at the Arkansas Bankers Association Marketing Conference June 13 - 15.

Steven Reider taught two classes at the Barret School of Banking May 22 - 25 in Memphis.

Steven Reider presented "Designing and Implementing a Retail Sales Scorecard" at the Indiana Bankers Association Mega Conference May 1 - 3 in Indianapolis.

Kimberly Clay presented "Banking Best Practices from the Customer's Perspective" at the Financial Communications Forum in Boston on April 11.


Credit Union Journal published two articles written by Steve Reider and Kimberly Clay in the October 22 and November 5 issues, respectively:
"New Branch Deposit Growth Benchmarks: Just How Well Do Your Branches Measure Up?"
"Why Fixing It Doesn't Fix It: One Big Misunderstanding When It Comes To Loyalty."

Steve Reider wrote the "New Branch Benchmarks" article that appeared in the September issue of Credit Union Management magazine.

Steven Reider contributed to the "Banks Are Still Branching Out" article that appeared in the Times Union newspaper (Albany, New York) on Sunday, April 15.

Bancography also wrote an article for the April 2007 American Banker's Association
Bank Marketing magazine on how to create branch sites when no apparent site is available.

Bancography authored the Attrition Benchmarks: Retail and Business article for the Oregon Bankers Association publication Banking Matters.


Bancography launched a new service that allows institutions to easily calculate product and customer profitability. Profitability Monitor is a software reporting tool that helps institutions manage product pricing, build cross-sell and retention strategies, and understand which customers and products are contribute the majority of the institution's income.and which destroy value. For more information on Profitability Monitor, click here or call (205) 252-6671.

Bancography recently published its latest white paper on the most popular alternative delivery channel - the ATM. Delivery Channels: The ATM examines the needs of the consumer and the associated costs incurred by the institution. The study also outlines the latest developments in security and advanced-function technology and presents benchmark data on ATM usage and satisfaction.

Jamie Lamb Eads has recently joined Bancography as Senior Project Manager. Jamie brings over 15 years of banking experience to her role at Bancography. Most recently she served as Corporate Planning Analyst with Trustmark Bank in Jackson, Mississippi. Her prior experience includes branch capital management at AmSouth Bank and project and sales management at SouthTrust Bank.

Bancography is pleased to announce its affiliation with the Arkansas Community Bankers Association. Bancography will offer discounts on its Bancography Plan software and Branch Site Analysis products to ACB member banks. If your bank association is interested in partnering with Bancography to offer branch planning services to your members, contact Laura Levie at (205) 252-6671 or

Bancography employee Paul McDaniel recently received his Master of Science in Geography from the University of Tennessee.

Bancography opened a new 2,300 square foot marketing research call center facility. The call center collects and manages data for customer satisfaction, attrition and other types of primary research surveys.

Past Conferences

Bancography exhibited at the following conferences in 2007:

  • BAI Retail Delivery Conference & Expo,
    November 13 - 15, Las Vegas
  • ABA Bank Marketing Conference, September 16 - 19, Baltimore
  • Texas Bankers Association Annual Convention, May 9 - 11, Austin
  • Credit Union Executives Society NEXUS Conference, April 24 - 26, Dallas
  • Texas Credit Union League Annual Meeting & Convention,
    April 10 - 12, Austin
  • SourceMedia's Retail Financial Services Symposium,
    March 21 - 23, Lake Las Vegas
  • Credit Union National Association (CUNA) Governmental Affairs Conference, February 25 - 28, Washington, D.C.

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