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2003 Archived News

Winter 2003
Bancography’s white paper, “Attrition, Causes and Solutions,” was cited by the Council on Financial Competition in its briefing “The Service Experience Conundrum.”

Bancography has appeared in several bank industry publications and journals. Bancography contributed to the cover story “Branch Mania” of the August issue of ABA Banking Journal. Bancography's Steven Reider penned an article on “GIS Mapping and Branch Banking” in the September issue of Bank Marketing magazine. Contact us for copies of any of these articles.

Fall 2003
Bancography exhibited at the following banking industry conferences:

American Bankers Association's Marketing Conference
Chicago, September 14th - 16th.
This is Bancography's third consecutive year to participate in this conference and we strongly encourage all marketers to attend this informative, educational event! Stop by Booth #323 and enter to win a free one-year license to Bancography Plan. Visit for more information.

Thomson's Financial Services Marketing Conference
Chicago, October 15th - 17th.
This is the first year for this conference and it should be a great one. Visit for details.

Bank Administration Institute's Retail Delivery Systems Conference
New Orleans, November 18th - 20th.
Always one of the largest shows in the industry, RDS will once again showcase a wide array of new technology. Visit us at Booth #1343 and enter to win a free one-year license to Bancography Plan. See for more information.

June 2003
Bancography’s Steven Reider will teach a course in “Delivery Channel Management” at the American Bankers Association’s Stonier Graduate School of Banking, June 8 – 14 in Washington, D.C. Stonier is the only national graduate school for bank executives. Its curriculum includes an intense three-year program, structured around the business of banking, business management, strategic planning, and organizational leadership. We encourage all bankers to consider this valuable program.

Our Delivery Channel class will address tactics for identifying branching opportunities; the role of acquisitions in a branching strategy; defining branch trade areas and determining the reach of current branches; methods of obtaining demographic, competitive, and product demand information; and how to identify and evaluate the impact of branch consolidation opportunities. For more information about Stonier, visit the American Bankers Association at

May 2003
Bancography will be exhibiting and leading a workshop at ABA’s Financial Services Customer Conference in Dallas on May 7 – 9. The workshop is titled “Retention Analysis: Quantitative Examinations and Qualitative Survey Design”. Please register for this great conference at and meet us in Dallas!

Bancography will exhibit at Thomson Media’s Branch Banking Symposium in Chicago, May 18 - 20. Based on the line up of speakers and panelists, this event offers tremendous learning opportunities for bankers and delivery systems managers. Visit to learn more about the conference, and stop by and see us at the exhibit hall.

Bancography will be exhibiting at Financial Supermarkets, Inc.’s 17th Annual Conference, May 21 – 23, in Atlanta.  If your bank operates in-store branches or is considering in-store branches for the first time, you won’t want to miss this informative, idea-filled  conference. Contact FSI at (800) 992-4978 for more information about an event dedicated to the in-store delivery channel.

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