Research
Service Quality
Market / Image Awareness
Attrition
Onboarding
Brand Evaluator
Secondary

 

Brand Evaluator

View Brand Evaluator brochure (PDF)

Bancography's Brand Evaluator, a quantitative research program, gauges the institution's brand strength and penetration in a market. At a cost less than traditional sampling surveys, the Brand Evaluator provides the drivers of effective marketing by measuring seven essential areas:

  • awareness
  • market share
  • differentiation
  • loyalty
  • considered set
  • identity
  • positioning
Findings from the Brand Evaluator will allow the institution to evaluate its marketing efforts, monitor consumer behavior and assess the effectiveness of its brand positioning.

Methods:

  • Bancography will conduct 400 random digit dial consumer interviews per market.
  • Bancography will conduct 100 additional interviews from the client's customer base.
  • Interview will last six minutes.
  • Bancography will mask the survey sponsorship.
Survey Instrument:

  1. Top of mind awareness: When you think of financial institutions in your area, which one comes to mind first?
  2. Secondary awareness: What other institutions come to mind?
  3. Market share: Which one financial institution do you deal with most; that is, the one you consider your primary financial institution?
  4. Differentiation: Why do you use PRIMARY as your primary financial institution instead of another institution?
  5. Loyalty: How likely are you to recommend PRIMARY to a friend or business associate?
  6. Considered set: If you had to switch from PRIMARY in the next 30 days where would you go?
  7. Identity: What comes to mind when you think of PRIMARY?
  8. Positioning: How is PRIMARY different from others?

For more information, contact us at (205) 251-6227 or research@bancography.com.

Home   |  Branch  |  Product  |  Research  |  Brand   |  Software  |  Bancology   |  News

Bancography 
2301 First Avenue North • Suite 103 • Birmingham, AL 35203
205.251.3227 • info@bancography.com
Follow us on Twitter