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2003 Archives

Volume 9, November 2003

  • Too Many Branches? Opportunity in the Southwest, Saturation in the Northeast
  • Introducing Bancography Store
  • Marketing Research Case Study: Correlation Between Satisfaction and Loyalty
  • How to Measure ATM Profitability
  • Defining Branch Trade Areas

Volume 8, August 2003

  • New Branch Survey Finds Costs Approaching $2 Million
  • Introducing Bancography Plan
  • White Paper Series Delivery Channels: The ATM
  • Quick Facts: The Demand for Mortgage Loans
  • Getting Started In Marketing Research: Measuring Satisfaction, Service Quality, and Awareness

Volume 7, May 2003

  • Findings from the Survey of Consumer Finances
  • Branch Network Optimization:The Clean Slate Approach
  • How to Calculate Wallet Share

Volume 6, February 2003

  • Case Study: The Causes of Attrition
  • New Release: BranchPlanner Software, 2003 Edition
  • Small Business: Needs Versus Reality
  • How to Design Effective Management Reports

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1827 First Ave. N. • Suite 200 • Birmingham, AL 35203
205.251.3227